This privacy policy governs only the website www.experiencescanada.ca. This policy does not address the privacy obligations of content posted on social media sites such as Facebook and Twitter.  Users of those sites should consult the privacy policies of those individual sites to obtain privacy information regarding content and information on those sites.

Experiences Canada is committed to ensuring the accuracy, confidentiality and integrity of all personal information.

Experiences Canada collects and uses personal information for the purpose of providing participants with the programs and services requested from us. Experiences Canada will not sell, lease or trade personal information to other third parties and will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law, or to a trusted service provider who has agreed to protect the privacy of the information.

Your personal information is used to communicate with you about your program application and to provide you with information related to membership in Experiences Canada and services provided. Experiences Canada may contact you from time to time to conduct surveys in an effort to continually improve our program and service offerings.

Experiences Canada will only ask for information about you that we need and will only ask for it when we need it. When we ask you for the information, we will explain to you why we need it and what we are going to do with it. We will seek your prior consent to the collection, use and disclosure of the information as required by applicable privacy legislation. Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you. You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice. If our intended disclosures or uses of information change, we will notify you accordingly.

You can access our website home page and browse our site without disclosing your personal data. Anonymous or non-identifiable information gathered by Experiences Canada through our websites may be used for technical, research and analytical purposes. Information, which does not identify individuals, collected through surveys, existing files and public archives may be used by Experiences Canada to analyze its markets and to develop or enhance program offerings and service.

If you have any questions please contact our Privacy Officer at info@experiencescanada.ca or by telephone at 1 800 387 3832.